SinoJobs - Das Jobportal für deutsch-chinesische Stellenanzeigen

Bewerber

Role and Responsibility

• Compose or edit product description
• Handle customer requests throughout the order process (handle pre-sale enquiries, follow up on process, shipping and payment issues, resolve after-sales issues)
• Monitor reviews on open platform and manage blogs
• Support SEM/SEO manager on online marketing activities
• Language support for other functions

Requirements

• Native in German
• University degree
• Open minded, patient, and good communication skills
• Fluent English or Chinese capability
• Passionate about ecommerce and customer service; strong sense of responsibility and teamwork spirit
• Customer relationship, international trading or e-commerce related experience a plus